Human Resources

Jennifer Reynolds
Human Resources Director
Jennifer's main duties include overseeing the Human Resources Team and responsibilities. As the Director, she also handles disciplinary actions, investigations, worker's comp claims, policy and procedures, performance reviews and coaching, unemployment claims, medical record collections, and employment verification and records checks.
Email: jreynolds@firstresources.us
Phone: 641-224-2827 or 641-814-4469
Office: 710 Gateway Dr, Ottumwa, IA
Tayler McLain
Human Resources Administrator
Tayler's main responsibilities as HR Administrator are for payroll and benefits and include payroll, FMLA, timecards, W-4 and W-2 forms, iSolved questions, employee change of status, insurance and benefits (health, vision, dental, life, Aflac, retirement, flex spending, holiday, sick and vacation). Tayler also serves as backup for other members of the HR team including, HR sessions, Supervisor trainings, and promotion trainings. She also tracks personnel files, performance reviews, and coachings.


Nathan Thrasher
Hiring and Recruiting Specialist
Email: tmclain@firstresources.us
Phone: 641-814-4673 or ext. 1104
Office: 710 Gateway Dr, Ottumwa, IA
Nathan's main responsibility is recruitment and retention. This means he plays an integral role in scheduling and leading interviews, setting up internships, drafting offer letters, scheduling onboarding, completing pre-hire testing and background checks, and maintenance of iHire. Nathan also orders name tags and business cards, collects new hire paperwork, trainings and certifications, insurance records, and updates job descriptions as needed.
Email: nthrasher@firstresources.us
Phone: 641-814-4671 or ext. 1109
Office: 710 Gateway Dr, Ottumwa, IA